General Terms and Conditions of Sale — CLH IA Hogar
Last updated: October 29, 2026
1. Provider Information
The CLH IA Hogar service is offered through CómoLoHago.online, whose responsible party, address, and contact information are listed in the site’s Legal Notice.
Customer service email: info@comolohago.online
Professional information pending completion: business name or legal form, SIRET/SIREN number, and VAT status, as applicable.
2. Description of the Service
CLH IA Hogar uses artificial intelligence to analyze a photograph provided by the user and generate a visual proposal offering guidance on how to improve, decorate, or organize a space.
Users can view a low-resolution preview free of charge before deciding whether to purchase the complete proposal.
The simulations are for illustrative purposes only and do not constitute technical, architectural, or engineering designs.
3. Price and Content of the Purchase
The price of the complete proposal is €4.90, a one-time payment with no subscription required.
The purchase includes:
- A high-resolution image generated using artificial intelligence.
- Recommendations and links to related products available for that proposal.
- The ability to download the image.
- One additional visual modification included, applicable to the purchased design.
The price displayed before checkout is the total amount the buyer must pay, including applicable taxes.
Purchases of recommended products through Amazon or other retailers are separate and not included in the CLH price.
4. Ordering and Payment Process
The buyer can review a preview before purchasing the service.
If you wish to unlock the offer, you will be redirected to Stripe Checkout, where the price is displayed and payment is processed using the available methods.
There is no automatic renewal or subscription.
Delivery of the full content is contingent upon payment confirmation.
5. Delivery and Access to Digital Content
Once payment is confirmed, the service grants access to the full proposal.
The system is designed to keep the offer protected for a period of 30 days, during which the purchaser can access it using the enabled retrieval mechanism.
Proposals saved in “My Proposals” are stored locally in the browser. Their retention may depend on the device’s settings and the deletion of browsing data.
6. Revision Included
Each purchase includes a single visual correction to the original proposal.
Once used, a second modification is not included in that purchase. The user may purchase a new service under the current terms and conditions if they wish to generate another proposal.
Corrections may result in minor additional visual variations due to the operation of artificial intelligence.
7. Right of Withdrawal
Consumers have the right of withdrawal established by applicable law.
The delivery of digital content without a physical medium and the immediate commencement of its performance may be subject to specific legal exceptions, provided that the requirements for information, express consent, and confirmation established by the regulations are met.
No provision of these terms and conditions alone eliminates the consumer’s legal rights.
Requests for withdrawal or information on how to exercise this right may be sent to info@comolohago.online, without prejudice to any electronic mechanisms that may be made available.
8. Quality, Limitations, and Warranties
The generated images represent a visual interpretation of the data provided and may contain inaccuracies in measurements, proportions, colors, materials, or details.
There is no guarantee that the recommended products will exactly replicate the objects depicted in the simulation.
The service does not replace a professional review when necessary.
Statutory warranties of conformity and other inalienable rights applicable to digital content and services will be respected.
9. Issues, Claims, and Refunds
If payment is completed but the proposal is not unlocked, the buyer may contact info@comolohago.online to request restoration of access or resolution of the issue.
Refund requests will be evaluated in accordance with applicable consumer protection laws and the circumstances of the service.
The consumer may resort to the legally established consumer mediation mechanisms.
Competent consumer mediator: pending identification and appointment, when required.
10. Data Protection
The processing of photographs, technical data, and data related to purchases is explained in the Privacy Policy.
Payments are processed through Stripe. CómoLoHago.online does not need to store the full details of the credit cards used for payment.
11. Applicable Law
These terms and conditions shall be interpreted in accordance with French law and applicable European Union regulations, without prejudice to the mandatory consumer protection rights in your country of residence.
12. Contact
For business inquiries, issues, and complaints:
For the provider’s full identification details, see the Legal Notice on CómoLoHago.online.